Privacy policy
Espri's Privacy Policy
Effective Date: July 1, 2025
At Espri Technologies Inc. (“Espri,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, applications, and services (collectively, the “Services”).
By using Espri, you agree to the practices described in this policy. If you do not agree, please do not use the Services.
1. Information We Collect
We collect information in three main ways:
a. Information You Provide
When you use our Services, you may provide us with:
Account details (name, email, company name, password)
Uploaded content (documents, data, prompts, chat messages)
Billing info (if applicable, processed via third-party providers)
b. Information We Collect Automatically
When you access Espri, we collect limited technical data, such as:
IP address, device type, browser type
Usage activity and chat interactions (for analytics and debugging)
Cookies and similar tracking technologies (see Section 5)
c. Third-Party Data Connections
When you connect data sources (e.g., Snowflake, MySQL, Dropbox), we access only the data necessary to perform services you explicitly authorize. We do not access any system or data without your permission.
2. How We Use Your Information
We use your information to:
Provide and maintain the Services
Personalize your experience and AI results
Improve product performance and reliability
Communicate updates, security alerts, or account issues
Comply with legal obligations
We do not sell your data. We do not train our models on your private business data or prompts unless you explicitly opt in.
3. Data Sharing
We limit data sharing and only share it when necessary:
With trusted subprocessors (e.g., cloud hosting, payment processors) who operate under strict confidentiality and security terms
With your team or organization, if your account is part of a shared workspace or multi-user deployment
To comply with legal requirements, including court orders or requests from government authorities
4. Data Storage and Security
We store your data securely using industry-standard encryption in transit and at rest. Access to production systems is limited to authorized personnel and monitored continuously.
We take every reasonable step to protect your data, but no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain login sessions
Analyze platform usage for improvements
Remember user preferences
You can manage cookie preferences through your browser settings. Blocking cookies may impact platform functionality.
6. Your Rights and Choices
Depending on your location (including the EU and California), you may have rights such as:
Accessing a copy of your personal data
Correcting or deleting your information
Objecting to or limiting processing
Exporting your data in a portable format
To exercise these rights, email us at privacy@espri.ai. We will respond within 30 days.
7. Data Retention
We retain your personal information as long as your account is active or as needed to provide the Services. You may request deletion of your data at any time.
We may retain certain data as required by law or for legitimate business purposes such as audits, fraud prevention, and resolving disputes.
8. Children’s Privacy
Espri is not intended for individuals under the age of 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
9. International Users
If you access Espri from outside [Insert Hosting Country, e.g., Canada], your information may be transferred to and stored in a jurisdiction with different data protection laws. We apply the same privacy protections regardless of location.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we will notify you through the platform or by email. The latest version is always available on our website.
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